Terms & Conditions

Terms & Conditions

Welcome to Gardenias. By accessing and using our website, you agree to comply with and be bound by the following Terms & Conditions. Please read them carefully before placing an order.

1. General

These Terms & Conditions apply to all visitors, customers, and users of our website. We reserve the right to update or modify these terms at any time without prior notice.

2. Products & Pricing

We aim to ensure all product descriptions, images, and prices are accurate. However, errors may occasionally occur. We reserve the right to correct any errors and to change prices or product availability without notice.

3. Orders

Once an order is placed, you will receive an order confirmation email. This does not guarantee acceptance of your order. We reserve the right to cancel or refuse any order at our discretion.

4. Payments

All payments must be completed at checkout using the available payment methods on our website. Transactions are processed securely through trusted payment providers.

5. Shipping & Delivery

We offer free shipping across Australia. Delivery times are estimates only and may vary due to courier delays or external circumstances beyond our control.

6. Returns & Refunds

If you receive a faulty, damaged, or incorrect item, please contact us within the specified return period. Returned items must be unused and in their original packaging unless faulty.

7. Intellectual Property

All website content, including text, images, logos, graphics, and product descriptions, is the property of our webshop and may not be copied, reproduced, or used without permission.

8. Limitation of Liability

We are not liable for any indirect, incidental, or consequential damages arising from the use of our website, products, or services.

9. Privacy

Your personal information is handled in accordance with our Privacy Policy. By using our website, you agree to the collection and use of information as outlined in that policy.

10. Governing Law

These Terms & Conditions are governed by the laws of Australia. Any disputes arising from the use of this website will be subject to Australian jurisdiction.

11. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our customer support team at:

Email: support@gardenias.com.au