Shipping & Delivery

Shipping Locations

We currently ship to all Australian states and territories.

At this time, we do not offer international shipping.

Free Shipping

We offer FREE standard shipping on every order, with no minimum spend required.

Order Processing & Delivery

Orders are dispatched within 1 business day after your order has been placed.

Once dispatched, delivery takes 3–7 business days, depending on your location and local courier services.

Order Tracking

Once your order has been dispatched, you'll receive a confirmation email containing your tracking details.

Damaged or Incorrect Orders

If your order arrives damaged or you've received the wrong item, please contact us as soon as possible so we can resolve the issue promptly.

Please email support@gardenias.com.au with:

• Your order number
• A brief description of the issue
• Photos of the item and its packaging (where applicable)

We'll review your request and arrange an appropriate solution, which may include a replacement or refund.