Shipping & Delivery
Shipping & Delivery
We offer free shipping Australia-wide on all orders over $20, with no hidden fees or extra delivery charges.
Processing Times
All orders are processed within 1–3 business days after payment is confirmed. During busy periods or promotional events, processing times may be slightly extended.
Delivery Times
Estimated delivery times within Australia are:
- Metro Areas: 3–7 business days
- Regional Areas: 5–10 business days
- Remote Locations: 7–14 business days
Please note that delivery times are estimates and may vary depending on courier operations and local conditions.
Order Tracking
Once your order has been dispatched, you will receive a shipping confirmation email with tracking details so you can follow your parcel every step of the way.
Damaged or Missing Items
If your order arrives damaged or incomplete, please contact our customer support team within 48 hours of receipt, and we will assist you as quickly as possible.
support@gardenias.com.au